Onboarding that feels effortless—because it should be.
Customers stay when they experience value fast. Make onboarding
Why Onboardly? AI-driven onboarding that cuts churn by 30%, slashes onboarding time by 40%, and lifts NRR by up to 35% — all without expanding your CS team.
Frequently Asked Questions
Everything you need to know about our AI-powered customer onboarding platform
What is Onboardly's customer onboarding software?
Onboardly is an AI-powered customer onboarding platform for B2B SaaS companies that improves Net Revenue Retention by up to 35%. Our platform cuts churn by 30%, reduces onboarding time by 40%, and enables CS teams to scale impact without adding headcount.
How does Onboardly's platform reduce churn for SaaS companies?
Onboardly reduces churn by using AI to identify at-risk customers early, monitoring customer health scores, accelerating time-to-value, and ensuring consistent onboarding processes that drive feature adoption and customer success. Our data shows churn reduction of up to 30% for B2B SaaS companies.
Can Onboardly's customer success platform help scale my CS team?
Yes. Onboardly's customer success platform gives your CS team superpowers without requiring additional headcount. Our AI-powered platform automates routine tasks, provides data-driven insights, and helps each CSM manage more accounts effectively while delivering exceptional customer experiences.
What metrics does Onboardly's B2B SaaS onboarding automation improve?
Onboardly improves key success metrics including Net Revenue Retention (by up to 35%), customer churn rate (reduced by up to 30%), time-to-value (shortened by 40%), feature adoption rates, expansion revenue, and overall customer health scores.